Custom Umbrellas USA
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Custom Umbrellas FAQ’s
What format do you need my logo in for my custom umbrellas?
For your custom umbrellas, we need your logo in vectors/outlines in an AI or EPS file. Your graphic designer who created the logo should have it in this format, but if they don’t, our designer can typically re-draw it for about $50.
How long does production take for my custom umbrellas?
If we are adding your logo to our in-stock products, the lead time will be 2 weeks from the date of artwork approval, plus shipping time from us to you.
If you are purchasing one of our Digital Print umbrellas, the lead time will be 4-6 weeks.
Can I see a sample before I purchase custom umbrellas from you?
Yes, we can send a sample for your review so that you can see our quality in person. We charge the wholesale price of the product plus shipping.
If I decide to move forward with an order of custom umbrellas, what is your process and payment terms?
Our process is we require a 50% deposit up front, with the balance due upon receipt of the umbrellas. Once we receive the deposit, we’ll provide a digital proof of the umbrella for your approval before we produce them.
Can I get a mockup of the umbrella with my logo before I commit to the order?
Since we pay our graphic designer for his time, we ask for a commitment to the order (50% deposit) of custom umbrellas before we engage him. We can provide you with a sample of what a mockup will look like so you can get an idea before you commit.
Why should I purchase our custom umbrellas from you?
Here are the reasons we believe we are the best option for custom umbrellas in Canada:
Quality: We manufacture our own exclusive line of umbrellas to ensure we have complete control of the materials and workmanship.
Affordability: We sell our products direct to you (no middleman/distributor) so we can offer affordable prices without sacrificing quality.
Expertise: We focus only on umbrellas and have created a small collection of products curated by an umbrella expert, our founder who has been in the umbrella business over ten years. Our team provides advice and knowledge to ensure you get a final product that meets your needs and exceeds your expectations.
Canadian: We are proudly a Canadian owned and operated company, and our products ship from within Canada, reducing additional duties and shipping costs.
Why are custom umbrellas a great gift idea?
Custom umbrellas are a unique idea for employee gifts and customer gifts. An umbrella is a welcome and useful gift, especially in the rainier cities like Vancouver, Portland, Seattle and New York! Since we brand the umbrellas with your company's logo, your customer or employee will be reminded of your company every time they use their umbrella.