Here is our ordering process:
Step 1: Quote. Let us know which umbrella you are interested in, show us your logo, and provide us your quantity, and we will provide pricing. Complete our Quote Request Form here.
Step 2: Sample. If you’d like to check out our quality in person, we are more than happy to provide 1 sample (unprinted) for free if you pay the shipping (or pickup from us). Additional samples will be charged at wholesale price plus shipping.
Step 3: 50% Deposit. We require a 50% deposit up front to confirm the order. We can accept cheques, Visa or Mastercard.
Step 3: Logo/Artwork. If we are adding a logo to the umbrella, we require your logo in a vector format AI or EPS file of your logo. If you do not have your logo in this format, our designer can usually re-draw it for a fee of approx $50. If we are creating an all-over print at our overseas factory for you with a photographic image, we require the image in high resolution (at least 300dpi).
Step 4: Mock-up. We provide a digital mock-up for your approval before we proceed with production.
Step 5: Pre-Production Sample (only for overseas production orders). For overseas orders, we will provide images from our factory of the pre-production sample so you can check and ensure everything looks as it should. For local production orders, we do not provide a pre-production sample.
Step 6: Delivery. Your beautiful new umbrellas are delivered within the timeline given when the order was placed!