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Warranty Policy

We are committed to ensuring your umbrella is reliable. As a result, we are continuously working to create the best quality umbrellas possible, and we stand behind them with the best warranty in the business.

UNCONDITIONAL LIFETIME FRAME WARRANTY

We are proud to offer a lifetime frame warranty on our current line of umbrellas.  If your umbrella fails to operate for any reason within the warranty period, we will repair it or provide a comparable replacement.

WARRANTY CLAIM PROCESS

In order to claim your warranty, we will ask you to email photos of the umbrella and the spot of breakage to info@cheekyumbrella.com.  This is so that we can identify which umbrella you had, see where the problem occurred, and determine whether it can be repaired or must be replaced.  If it requires replacement, we will not require that you ship the product back to us.  We will simply ask that you cut a 10cm x 10cm swatch out of the fabric and cut out the Cheeky Umbrella tag sewn on the inside seam, and mail it to us along with your name, address and phone number.  Then we will immediately ship out a replacement umbrella to you.